Shipping Policy

Every Plastique Beauty order is handled with the same care that went into making it, dispatched via DHL and FedEx to ensure your piece arrives safely and in the condition it deserves.

Order Confirmation and Dispatch

You will receive a confirmation email as soon as your purchase is complete. Orders are dispatched Monday to Friday. If you notice an error in your shipping address, contact us at hello@plastiquebeauty.com immediately. We cannot take responsibility for delays caused by incorrect address information.

Processing Times

Many of our pieces are made to order. Processing times are listed on each product page. During launches or high-demand periods, allow extra time.

Delivery

Shipping rates are calculated at checkout based on your location and chosen service.

Domestic: 3 to 7 business days after dispatch.
International (US, Europe, Australia): 5 to 10 business days after dispatch.
Remote international locations: up to 14 business days.

Once your order is collected by the courier, you will receive tracking information by email.

Customs and Import Duties

Some international customers may be subject to import duties or taxes applied by their local customs authority. These are not included in your order total and are the responsibility of the customer. If you refuse delivery and the package is returned to us, any fees incurred will be deducted from any eligible refund.

Need help?

If your parcel is held at customs, email hello@plastiquebeauty.com and we will guide you through it.